EFAC Privacy Policy

Please read the following to learn more about our Privacy Policy. By visiting or using the Energy For A Cause, Inc. (“EFAC”, “Company,” “we,” “us,” or “our”) website and any other linked pages, features, content, or any other services we offer (collectively, the “System”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the EFAC Terms of Service. This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using the System. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This policy also does not apply to information you choose to disclose publicly on the System.

Personal Information Provided to EFAC

We receive and store any information you provide to us. The types of Personal Information collected may include your real name, username, address, telephone number, email address, IP address, location information, browser information, browsing history, transactions, and any other information necessary for us to provide our services, including information regarding your utility account and usage. If you provide any third-party account credentials to us, you understand some content and/or information in those accounts ("Third Party Account Information") may be transmitted into your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to our Website is covered by this Privacy Policy. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features.

Personal Information EFAC Collects Automatically

Whenever you interact with the System, we automatically receive and record information in our server logs from your browser including your IP address, "cookie" information, and the page you requested. "Cookies" are identifiers we transfer to your device through the System that allow us to recognize your device and tell us how and when pages on our site are visited and by how many people. We may also record the referring page or service that linked you to us; other information about the type of Web browser, computer, platform, related software, and settings you are using; any search terms you have entered on the System; and other usage activity and data logged by our servers. You may be able to change the preferences on your device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of the System’s best features. When we collect usage information (such as the numbers and frequency of visitors to the System), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often users use parts of the System, so that we can make the System appealing to as many users as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and our System so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.

Communications

As part of the System and Services, you may receive communications from us, whether by email or other means. We and our agents may send you email, contact you, or engage you in other communication that we or they determine relate to your use of the System.

Affiliated Businesses and Third-Parties

In certain situations, businesses or third-party websites we're affiliated with may sell items or provide services to you through the System (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service (including your request for quotes to provide energy services). One such service may include the ability for you to choose to automatically transmit Third Party Account Information to your System profile or to automatically transmit information in your System profile to your third-party account. We have no control over the policies and practices of any third-party.

Disclosure of Personal Information

Your personal information may be disclosed under certain circumstances when you use the System. For example, to administer or otherwise carry out our obligations in relation to any agreement you have with us, when you request information from, or complete enrollment with, an energy supplier via information you submit to us, and when interacting with our employees, contractors, consultants, and other parties who require the information to assist us to establish, maintain, and manage our business relationship with you, including, for example, third parties that provide services to us or on our behalf or third parties that collaborate with us in the provision of services to you. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of EFAC, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Personal Information Security

Your account is protected by a password for your privacy and security. If you access your account via a third-party site or service, you may have additional or different sign in protections via that third-party site or service. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign in mechanism appropriately. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. In the event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will do so as required by law, and we may do so by email. Using the System, you may find links to third-party websites or apps. We are not responsible for the privacy policies and/or practices on other sites or apps. When linking to another site or app, you should read the site or app’s privacy policy. User profile information, including without limitation your name, email address, and other information may be displayed to other users if you chose to enter such information on your user profile. Again, any content you voluntarily disclose for other users to view on the System is not Personal Information; it becomes publicly available and can be collected and used by others and may be redistributed through the internet and other media channels.

Accessible Personal Information

Through your user profile, you may access and, in some cases, edit or delete the following information you've provided to us: Real name, location, username, password, email address, and other account and user profile information. The information you can view, update, and delete through your user profile may change as the System changes. If you have any questions about viewing or updating information we have on file about you, please contact us at support@energyforacause.com.

Privacy of Children

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the System. If you are under 13, please do not attempt to register for the System or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us or on the System. In the event we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@energyforacause.com.

Other Information

You can always opt not to disclose information, but keep in mind that some information may be needed to register with us or to take advantage of the System’s features. You may be able to add, update, or delete certain information as explained in sections above. When you do so, however, we may maintain a copy of the unrevised information in our records. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. If you do not wish to receive email or other mail from us, please email us at support@energyforacause.com. Please note that some information may remain in our private records after the closing of your account. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the System, and you are responsible for reviewing such legal notices for changes.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our System or sending you an email. You are bound by any changes to the Privacy Policy when you use the System after such changes have been first posted.

Contact

If you have any questions support@energyforacause.com.

Privacy Policy Last Updated on 06/16/2017